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Privacy Policy & Data Protection Agreement

1. Data Collection

We collect only your email address to provide customer support and service notifications. This information is collected when you register for an account on our platform.

2. Data Storage and Cross-Border Transfer

Your personal data is collected by Jiajie Litong Co., Limited, a company incorporated in Hong Kong. To deliver our services, your data may be processed and stored on cloud infrastructure operated by Amazon Web Services in Singapore (ap-southeast-1 region).

All transfers are secured via TLS 1.3 and at-rest AES-256 encryption. We retain full control and ownership of your data, and the transfer complies with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.

You may contact our Data Protection Officer at support@jiajielitong.com to exercise your rights under PDPO.

3. Purpose of Data Collection

Your email will be used solely for:

Account-related communications
Service support and assistance
Important service notifications

4. Data Retention

We retain your personal data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us at support@jiajielitong.com.

5. Your Rights

Under the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong, you have the right to:

Request access to your personal data
Request correction of your personal data
Request erasure of your personal data
Withdraw consent at any time

6. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Email: support@jiajielitong.com

Company: Jiajie Litong Co., Limited

Jurisdiction: Hong Kong